ZenRobotics Recycler is sold with extensive and professional world-wide service and aftersales package called ZenRobotics Care™. It consists of delivery, installation, training, optimization services. The guarantee, service & maintenance levels provided depend on what kind of maintenance contract the customer wants.
The maintenance contract comes in two flavors: Basic Care or Comprehensive Care. Comprehensive contract guarantees easy operation and foreseeable costs, the Basic contract utilizes time and materials based billing.